FREQUENTLY ASKED QUESTIONS

Do you have any before & after photos?

Yes! We love seeing the fantastic results our customers achieve with Dermaglanz products. Our customers often share their before & after photos, showcasing the incredible transformations they've experienced. Check our Socials to see some of these amazing results, and don’t hesitate to email us your own success stories!

Remember, results can vary from person to person, so we offer a 60-day free trial period. If you're not thrilled with your results, you can return your purchase with no hassle.

Do you offer any guarantees?

At Dermaglanz, customer satisfaction is our top priority. That’s why we offer a 60-day, money-back guarantee with no questions asked. We also provide free shipping on all returns. To learn more about our return policy, please click here. If you have any questions about your purchase, feel free to reach out to our Customer Service team or email us, and we’ll be happy to help.

Can I use Dermaglanz devices with my own skincare products?

Yes! Our devices can seamlessly fit into your skincare routine. Here’s how to get the best results with each device:

Laser Machines and EMS Equipment

Before using these devices, we recommend applying an oil-free serum to clean, makeup-free skin to help the device glide smoothly. Our specially formulated Dermaglanz Activating Serum is a perfect match, but any hydrating serum with conductive ingredients like hyaluronic acid or aloe vera will work well.

Derma Products/Equipments

For best results with our derma products, use them on clean skin. If you're using prescription or over-the-counter treatments, consult your physician before combining them. After your derma session, follow up with our Hydrating Sheet Mask, packed with ingredients like niacinamide and provitamin B5 to soothe and hydrate your skin.

You can incorporate all other Dermaglanz products into your existing routine. Use our devices after applying your serums and before your moisturizer. For devices like our laser machines, we recommend using them on clean skin before any other products. If you use retinol, it's best to use our devices at a different time of day.

Are Dermaglanz devices travel-friendly?

Yes! Many of our devices, including our beauty products and laser machines, are travel-friendly. You can carry them in your personal bag when flying. Do NOT store them in checked luggage due to their lithium-ion batteries.

As for our skincare products, they all come in travel-friendly sizes of 100mL or less. However, always check with your airline or travel agent about specific restrictions.

Do I have to pair the Dermaglanz Activating Serum with a device?

While our Dermaglanz Activating Serum is specially formulated to enhance the effects of our devices, you can use any oil-free serum with conductive ingredients like aloe vera or hyaluronic acid. However, for the best experience and optimal results, we recommend using our Activating Serum.

What are the benefits of Dermaglanz’s technologies?

Our products use non-invasive, skin-enhancing technologies. Here's what they offer:

Red Light Therapy: Reduces the appearance of fine lines, wrinkles, dark spots, and blemishes, providing a radiant afterglow.

Blue Light Therapy: Clinically proven to combat acne-causing bacteria and reduce sebum production, preventing breakouts.

Galvanic Current: Boosts the absorption of serums and creams, making them more effective.

Facial Massage: Promotes circulation and gives the skin a smooth, glowing appearance, reducing puffiness.

Therapeutic Warmth: Enhances the absorption of skincare products and provides a soothing, relaxing experience.

Laser Hair Removal: IPL is a popular, well-researched option for safe and effective long-term hair removal. Our IPL handsets are FDA-cleared for safe at-home use. They are also certified by FCC, CE, & RoHS. 

Our IPL hair removal does not cause cancer or other long-term complications caused by UV exposure. All UV rays are filtered to protect your skin.

All our technologies are safe and provide minimal to no side effects for healthy individuals. If you have recent health concerns, consult with a physician before using any device.